The decision-makers evaluating the bid will be asking:
- Am I getting what I need?
- Can they really do it?
- Does the pricing represent good value?
The document needs to persuade the decision-makers to respond with a confident 'yes' to all of these questions.
Your document needs to be structured to persuade the reader and obtain their preference. As a general rule the document content should follow this basic sequence (NOSE).
1. Needs - demonstrate your understanding of the client, their business, their objectives and their requirement.
2. Outcomes - identify outcomes and results from meeting their needs.
3. Solution - Recommend a specific solution.
4. Evidence - Build credibility by providing examples of where you have done this before.
1. Needs - demonstrate your understanding of the client, their business, their objectives and their requirement.
- Decisions are not always as logical, rational and detailed as we would like to think; they are often quick and based on first impressions. Therefore, what you say first in a bid, the reader will assume reflects are your primary interests and values i.e. you should start with them (the client) and not yourself.
2. Outcomes - identify outcomes and results from meeting their needs.
- These outcomes should be meaningful and valuable to the client.
- Show a positive business impact of these outcomes e.g. impact on operational efficiency, revenue generation etc.
3. Solution - Recommend a specific solution.
- Show that you have thought about the requirement and what it means to them and offer something beyond a generic service description.
4. Evidence - Build credibility by providing examples of where you have done this before.
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